A manufacturer asked for a new website quote. We had several calls with the sales team and the CEO. Everything looked and sounded good. I sent the proposal; a few weeks later, the CFO emailed to say, “We don’t pay for ‘Discovery.’” End of conversation.

Fast forward several weeks . . . the new website went live. We were aghast at the number of errors we saw – especially since this project had been overseen by a large agency with lots of glowing reviews.

We gave the team the benefit of the doubt — maybe they would go back and fix everything. Ah nope. After two months, the errors were still there.

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In this special report, learn about the copy, messaging, and design mistakes the agency made — and why these mistakes created a whole different message than the company intended — namely:

“Despite what we say, we don’t pay attention to detail and the products we sell might be pretty shoddy, too.”