FAQs

Our goal is to build a long-term relationship with you based on mutual respect and trust. We’re dedicated to providing a high-touch, super-responsive customer experience. We make your work life easier, remove marketing-related stress, and save you money over the long term.

We specialize in working with industrial companies: manufacturers, OEMs, job shops, etc. However, we’ve also worked with companies that create warehouse systems, construction companies that oversee huge metal recycling yards, and software companies whose audience includes manufacturers.

We’ve also worked with many distribution-type companies and sales organizations. In fact, Dianna Huff is often hired by these companies because of her combined manufacturing, marketing, and sales expertise.

Industries run the gamut from medical devices and laser marking to robotics and abrasive blasting. Dianna is pretty knowledgeable in all things industrial. If it’s manufactured, she can market it.

The better question is, “Can you create content about our process, products, etc. — that’s professionally written/designed for a technical audience?” YES, absolutely.

We’ve worked with dozens of B2B and manufacturing companies, large and small. Dianna has personally toured over 150 manufacturing facilities. Chances are, she’ll understand what you do and how you do it. If not, she’s a fast learner.

Yes, please view our À la Carte Marketing Services.

For our Lead Generation Marketing Program, how or if we work with you is based on the condition of your website. If it’s outdated, we’ll most likely recommend a complete update. If you’re not ready for that step, we can start small, with a newsletter or other marketing tactic.

Unfortunately, we cannot. DIY and legacy platforms (which are often no longer supported) don’t allow us the freedom to make the changes necessary to help you meet your lead conversion goals.

No. This is because when we look at the backend, we see lots of red flags and error messages, which we don’t want to take on. It’s time consuming and costly to fix problems with a builder plugin than it is to simply start over. If this is the case with your website, we recommend you contact the person or agency who built it. Or, you can talk to us about creating a Custom Build Website.

NO. If we’re approached by a company that offers services or products similar to yours, we’ll ask you first if it’s ok to proceed with a conversation.

Custom Build Websites: Payment is in three parts: one-third non-refundable deposit, one-third once copy is delivered, and then final payment once the design is complete.

Custom Marketing Programs: We start with a 6-month trial program; if we decide to continue working together, contracts will run for 12 months. Work is billed the first of the month for the previous month. A 60-day notice is required to end the contract should your needs change.

À la Carte: 50% non-refundable deposit, remainder is due once the project is completed, or monthly invoicing for clients providing ongoing project work.

You can pay by check, ACH, or credit card. We prefer check or ACH.

YES. Simply send one via email.