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Strategy & Messaging

My team and I build every website using the custom messaging and positioning strategy I create, which is based on the Discovery Phase insights.

This detailed document forms the Project Strategy and includes:

  • What makes your company different and why
  • Business goals and initiatives
  • Target audiences’ challenges and how you solve them
  • Lead generation and sales process
  • Feedback on the competitor analysis and how to best position your company and its messaging
  • Brand assets and how they’ll be used
Sample strategy document
Sample Project Strategy document

Deliverable: Project Strategy

Once all Discovery work is complete, I create the Project Strategy, which is also reviewed by my designer Rachel Cunliffe. The strategy includes:

  • Recommendations for how best to position your company and communicate key messages based on your goals, expertise, and capabilities.
  • Tangible and intangible brand assets and how they’ll be used throughout the website.
  • Key considerations for website design, outlining how messages, brand assets, and more will be conveyed through visuals, copy, and other elements.
  • A preliminary sitemap.

Getting Rachel’s feedback on the sitemap, from a design and coding standpoint, is crucial. She asks lots of questions to ensure she understands what I have in mind. If she believes something won’t work, I’ll revise the sitemap based on her feedback.

Once it’s approved by you, I use the Project Strategy as my guide through the entire build to ensure your key messages are communicated through the copy, calls-to-action, photos, and design.